1993. My first job in computing was sink or swim, showed me that nothing after it would ever be as daunting or as challenging, taught me how to get back up swinging and that confidence is key.
As a timid, self taught programmer who had studied systems analysis, telesales was not on my cpmputer job job to-do list. However I do have a soft spot for British Companies trying to make stuff, so I signed on to pitch their range of in house designed & manufactured PC Peripheral products to every computer shop in the UK.
My breif was simple ring up pitch the product, point them to one our our Distributors the biggest of which were Northamber, RSD and MISCO. Although potencilly making 1400 call to complet strangers was daunting I found I liked the challange.
Telesales improved my confidence and communication skills. And the value of an extensive product knowledge, customer profiling and leveraging customer benefit. That saw me develop a casual but direct, non aggressive and honest method of exchanging goods for money, commercially.